A Personal Concierge to Assist Your Employees with All Grief-Related Matters
Grief can stem from the loss of loved ones, divorce, family illness, and more. Our personal concierge is a real human, dedicated to assisting you online. You'll have a chat with your concierge to understand your needs, and we'll offer systematic emotional support while connecting you with hand-picked local providers who best meet your specific needs.
A new type of support for bereaved families
Just focus on the steps you need to take today
It’s always hard to know what and when to do it. Our service gives you a step-by-step guide tailored to your specific location and situation. With helpful tools that simplify even the hardest tasks, and the human support you need at any time.
Emotional support
This type of support can take many forms, such as listening to the bereaved person talk about their feelings and memories, offering words of encouragement, providing practical help with daily tasks, or simply being present and available to offer support and comfort during a difficult time.
Arranging the funeral
Everyone's needs and preferences are different, and you should take the time to plan a funeral that honors the life and memory of your loved one in a way that feels meaningful and appropriate to you.
Claiming benefits
Such as Social Security survivor benefits for spouses, children, and dependents. Life insurance payouts. Workers' compensation. Some employers offer bereavement leave to employees who have experienced the loss of a loved one. Funeral and burial assistance depends on the circumstances of the death.
Debts & taxes
After the loss of a loved one, there may be various debts and taxes that need to be addressed by the bereaved family. Here are some examples: Funeral expenses, Medical bills, Estate debts, Income taxes, and Estate taxes.
Probate & estates
Probate and estate help can provide bereaved families with the legal and financial guidance they need to navigate the complex process of managing and distributing the estate of a deceased loved one.
Family issues
Grief and mourning, Communication breakdown, Changes in family dynamics, Financial concerns, Legal issues, Parenting, and family structure. It's essential to be aware of these potential issues and to take steps to address them proactively.
Writing an obituary
Writing an obituary can also be a meaningful way to honor and remember a loved one's life. It's important to take the time to craft a thoughtful and accurate tribute that reflects the person's life and legacy appropriately. Seeking support from friends, family, or a professional writer can help make the process more manageable.
and much more.
The concierge can even cancel any unneeded subscriptions, bills, and social media accounts on your behalf. In other words, the guide can perform any tasks that you just don't have the capacity for.
About our mission
We’re on a mission to change how the world deals with loss. Death can be a challenging and uncomfortable topic for many people, but it is an important part of the human experience that deserves to be openly discussed and addressed. Breaking down the taboo around death can help individuals and families navigate the grieving process more effectively, and ultimately lead to greater understanding and acceptance of the natural cycle of life and death.
How It Works
1
Get started for free with a chat
Our gentle and dedicated specialists are always ready to assist you or your family in the aftermath of the loss.
2
Individual approach
Every family and every situation is unique. We’ll ask you a few questions about your loved one to tailor our guidance to your specific needs.
3
Solve the challenges
Simplify and organize tasks, and get ongoing support from your Care Specialist as you progress and heal.
Our Plans
Choose your plan that fits you better
Standard
Free
forever
Pro
$99
flat price pays once
For employers
$99
per empoyee for 12 months
Care Stories
- I lost my wife suddenly and unexpectedly to cancer just over a year ago. I still miss her every day, and I expect that I always will. But there is no doubt in my mind that she would want me to move on and enjoy what life has left for me now. It took a while—and there were days when I was so angry at her for leaving me that I didn’t know if I could forgive her or myself. Hugs & Words helped me to refocus and plan my healing.Adam53 y.o.
- First things first: don't let anyone tell you how to feel, and don't tell yourself how to feel either. Everyone's different, and everyone copes with loss in their own way. Give yourself space and time to process how you’re feeling. With the app, I was able to explore my own way of healing and follow my own path.Samuel34 y.o.
- The service was exactly the support that I needed. It's a sad fact of life that many of us will need to deal with the death of someone we love, and so inevitably, we'll also need to learn how to cope with grief. But it isn't just the death of a loved one that can trigger grief; sometimes, we can begin grieving before they pass on at all.Sarah42 y.o.
- Some of the support you need is emotional. The fears and feelings that surface now are better aired than ignored. Some of the support you need concerns practical details. Finding a service that helped me to overcome the most difficult emotional challenges was reliving.Alex46 y.o.
Our articles
We will help you to go through this journey
One-stop app for all issues through loss
Hugs & Words is available on the AppStore and Google Play for beta testers.
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